Openreach ACCN :          OR 078
 
   
New    
Effective Date 28-Jul-08  
Notification Date 25-Apr-08      
AMENDED OPENREACH ACCESS CHARGE CHANGE NOTICE
ACCN NUMBER: OR 078
PRODUCT: WLR3 EMP ISDN2 Pricing
EFFECTIVE DATE: 28-Jul-08
SUBMITTED TO OFCOM ON:   25-Apr-08
 Price List
 
   
 Section : Wholesale Line Rental  
 Product : Wholesale Digital Access  
 Page : Connection Prices  
 Reference : 1.3.1      
Like-For-Like Transfer Prices (inc Working Line Takeover and Starting of Stopped lines)- Notes (a) and (b)
 
Product Operative Date Until Transfer Price (£ per line) 
Please see note (a) below
      £ Exc VAT
Transfer of BT ISDN2e Standard to Digital Standard 01.04.2004    11.30
(BT to gaining CP)
Transfer of BT ISDN2e System to Digital System 01.04.2004    11.30
(BT to gaining CP)
Transfer of BT Business Highway to Digital Business 01.04.2004  30.06.2008 11.30
(BT to gaining CP) 01.07.2008   Product Withdrawn
Transfer of Digital Standard to Digital Standard 01.04.2004    11.30
(CP1 to gaining CP2)
Transfer of Digital System to Digital System 01.04.2004    11.30
(CP1 to gaining CP2)
Transfer of Digital Business to Digital Business
(CP1 to gaining CP2) 
01.04.2004  30.06.2008 11.30  
(CP1 to gaining CP2) 
(CP1 to gaining CP2) 
(CP1 to gaining CP2)  01.07.2008   Product Withdrawn
The transfer price is paid by the Communication Provider gaining the end-user.
The transfer price is paid if the Communication Provider changes (including where the Retailer ID changes)
Transfers are required when a CP takes over the customer base of another CP. The Line Transfer price will be charged for each line to be transferred.
There is no charge for changes of end-users within the same Communication Provider provided there are no changes to the product supplied by BT and the location served i.e no charge for new end-user moving into premises but keeping same product and same Communication Provider.
Additional charges apply if a visit is required. See `Visit Charges' within the Service Products section of the price list for details
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Prevalidation - Notes (a) and (b)
 
  Operative Date  Until Price (£ per line)
      £ Exc VAT
Pre-validation 24.04.2006 30.04.2008 4.90
of Transfer Order for all Wholesale Digital Access Line types excluding residential, sole trader and partnership end users
01.05.2008   3.50
Non Standard Line Terminations
Standard Connection Charges apply for all lines.
In addition the following additional Charges and Conditions apply:
Additional Charges/Conditions
Detailed can be found under Non Standard Line Terminations that can be found at can be found at :
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
 
  Operative From Until  
Non - Served Premises, 28.07.2008   For definition and additional pricing details see Non Served Premises at the link detailed above. 
Line Protection at “Hot Sites” 28.07.2008   For definition and additional pricing details see Line Protection for “Hot Sites” at the link detailed above. 
Short Duration Lines 30.09.2007 For definition and additional pricing details see Short Duration Lines at the link detailed above. 
  This is only applicable for Event lines or National Events
Cancellation Charges  - Note (c) applies
 
  Operative Date  Until Price (£ per line)
      £ Exc VAT
New Supply Orders cancelled prior to 4pm on the day prior to the Customer Required Date 28.07.2008   3.50
New Supply Orders cancelled after 4pm on the day prior to the Customer Required Date 28.07.2008   232.98
Transfer Orders cancelled prior to 4pm on the day prior to the Customer Required Date 28.07.2008   3.50
Transfer Orders cancelled after 4pm on the day prior to the Customer Required Date 28.07.2008   3.50
NOTES: 
(a) Where prices quoted are £ per line this consists of 2 channels of basic rate ISDN2. 
(b) Additional charges may be raised where non standard work is required:. 
For work done by Openreach engineers not included in standard prices see `Time Related Charges' in the Service Products section of the price list for details. 
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Where a Communication Provider has agreed an appointment with Openreach for work at the End Users' site in connection with the Communication Provider service, if Openreach is unable to carry out the work at, or gain access to, such End User site or the appointment is broken (unless due to Openreach's error). Openreach reserves the right to raise a Visit Charge as detailed in Service Products Section of this Price List. 
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Charges for network infrastructure over and above standard requirements are charged as excess construction and can be found in `Excess Construction Charges' in the Service Products section of this Price List at :
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
These charges include work on internal trunking & traywork; breaking through walls; additional poles, ducts and cables; radio charges and miscellaneous non-standard or specially requested items.
Where, in order to meet a Communication Provider's requirements, it is necessary to provide telephone service by means of non-standard apparatus, apparatus constructed by non-standard or exceptionally expensive methods, or at substantially greater expense than would normally be incurred beyond the scope of standard charges, Openreach may determine a supplementary charge.
(c) Only available and applicable for orders via the EMP interface (WLR3).
 Price List
 
   
 Section : Wholesale Line Rental  
 Product : Wholesale Digital Access  
 Page : Conversion Prices  
 Reference : 1.3.3      
DOWNWARD CONVERSIONS FROM WHOLESALE DIGITAL ACCESS TO WHOLESALE ACCESS LINES
Wholesale Access conversion charges apply.
Cancellation Charges  - Note (c) applies
 
  Operative Date  Until Price (£ per line)
      £ Exc VAT
Conversion Orders cancelled prior to 4pm on the day prior to the Customer Required Date 28.07.2008   3.50
Conversion Orders cancelled after 4pm on the day prior to the Customer Required Date 28.07.2008   Full Conversion Charge as detailed above
Transfer Orders cancelled prior to 4pm on the day prior to the Customer Required Date 28.07.2008   3.50
Transfer Orders cancelled after 4pm on the day prior to the Customer Required Date 28.07.2008   3.50
NOTES: 
(a) Additional charges apply if a visit is required. See `Visit Charges' within the Service Products section of the price list 
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
(b) Where prices quoted are £ per line this consists of 2 channels of basic rate ISDN2. 
(c) Only available and applicable for orders via the EMP interface (WLR3).
 Price List
 
   
 Section : Wholesale Line Rental  
 Product : Wholesale Calling and Network Features  
 Page : Wholesale Network Features  
 Reference : 1.5.2.      
THIS TABLE IS OPERATIVE FROM 1 MAY 2008
General Features
The availability of these products for each of the WLR line types is detailed in the Product Documentation available at :
http://www.openreach.co.uk/orpg/products/wlr/pstn/pstn.do
 
  Operative Date Until Connection Charge Rental See Note (a)
£ Exc VAT £(pq) Exc VAT
Call Diversion - by Admin Control 01.05.2008   3.50
Change of Divert to Number  01.05.2008   3.50
Outgoing Calls Barred -First Line -no 999 & 112 access 01.05.2008   3.50
Outgoing Calls Barred -Additional Line -no 999 & 112 access 01.05.2008   3.50
Outgoing Calls Barred Except -1st Line -with 999 & 112 access 01.05.2008   3.50
Outgoing Calls Barred Except -Additional Line -with 999 & 112 access 01.05.2008   3.50
Debt Management Outgoing Calls Barred -1st Line -with 999 & 112 access  01.05.2008   3.50
Debt Management Outgoing Calls Barred -Additional Line -with 999 & 112 access 01.05.2008   3.50
Incoming Calls Barred 1st Line  01.05.2008   3.50
Incoming Calls Barred Addtl Line  01.05.2008   3.50
Call Barring (PRS) - by Admin Control  01.05.2008   1.50
Call Barring (International & PRS) - by Admin Control  01.05.2008   1.50
Call Barring (118) - by Admin Control - Note (e) 01.05.2008   1.50
Smart Divert   01.05.2008   3.50 1.50
Bypass Number (This is a separate product but must be assocaited with either Smart Divert, Call Diversion or Call Barring) 01.05.2008   1.50
Smart Divert with Bypass Number 01.05.2008   3.50 1.50
Smart Divert PIN Number change  01.12.2003   
Choose to Refuse  01.05.2008     3.00
Choose to refuse pin reset 01.09.2002   
Called Party Answer  01.05.2008   - 3.00
Direct Connect - Note (e) 01.05.2008   - 6.00
Number Preservation (Per Occasion) (e) (g f) 27.07.2008   - 6.00
Remote Call Forwarding - Note (d) 01.05.2008   20.00 18.00
Presentation Number (PSTN)  01.05.2008   20.00 3.00
Number Selection - Note (b) 11.05.2005    10.00
Number Selection via Dialogue Services per request 01.05.2008   3.50
Meter Pulse Facility  01.12.2003 30.07.2006 25.00 5.40
No longer available for new supply . 31.07.2006 31.08.2008 - 5.40
This product is being withdrawn on a phased basis linked to the rollout of BTs 21st Century Network with final withdrawal by 1 September 2008. 01.09.2008 Product Withdrawn
For all WLR Line types 
 
  Operative Date Until Connection Charge Rental
See Note (a)
£ Exc VAT £(pq) Exc VAT
Temporary Call Divert (Use anytime ) (per Number) (f) 01.05.2008   3.50  
Wholesale Access and Wholesale Digital Access lines only provided via the SPG (WLR2) interface (note f)
Temporary Call Divert (Use during fault repair) (per Number) 01.05.2008   3.50
Notes
(f) As of 12 February 2007 Temporary Call Divert can be ordered on lines provided on the SPG (WLR2) interface for application in non-fault situations.  Maximum duration of this facility on a line is three months. This service is not available via the EMP (WLR3) interface. 
(g) This product can be taken for a maximum of three months.
 Price List
 
   
 Section : Wholesale Line Rental  
 Product : Maintenance Options  
 Page : For Wholesale Line Rental Products  
 Reference : 1.1.3      
Maintenance Options For Wholesale Line Rental products
Three levels of fault repair are available with the Wholesale Line Rental products as defined in the contracts.
Where Openreach Personnel are working on a fault at the end of working hours it may be possible for work to continue without a break at the SP's request, however this will only be possible if Openreach Personnel are available. Openreach may make an additional charge for such work.
 
  Operative Date  Until Maintenance Option
Level 1 Level 2 Level 3
Exc VAT
£(pq) 
Exc VAT
£(pq) 
Exc VAT  
£(pq)  £(pq) 
£(pq)  £(pq)  £(pq)
Wholesale Access - per line 11.05.2005   N/A £3.39 £9.30
Wholesale Digital Access - per line (which equals 2 channels) 11.05.2005 27.07.2008 N/A  N/A  £9.30
28.07.2008   N/A  3.39
(see Note a)
£9.30
Wholesale ISDN30 (Per channel)   01.07.2003    N/A  N/A  £6.30
(a) Only available and applicable for orders via the EMP interface (WLR3).
    British Telecommunications plc
    Registered office:
    81 Newgate Street
    London EC1A 7AJ
    Registered in England and Wales No. 1800000
Date: 25 April 2008   www.openreach.co.uk